PayPal will stop the free return service from the end of November

PayPal will stop the free return service from the end of November

PayPal has recently published a notice on its official website, informing all customers of the fact that it will stop the reimbursement service for returns starting from next November 27th. The company notice, also included in the FAQ section of the site, reports the following:

"Starting from November 27, 2022, PayPal will no longer provide free return labels or accept refund requests return. Make sure you submit any eligible requests before this date to ensure that they are received and reviewed as usual. ”

“PayPal continually updates and develops new features for its customers. Sometimes some services need to be phased out as part of these larger changes.

We know how much free returns will be missed by our users. However, it should be remembered that we offer other ways to help consumers, such as Purchase Protection: more information is available on this and on the transactions involved. "

PayPal also specifies, always on the FAQ page, that if a refund request is sent before November 27th, it will be examined normally and processed even after the service stop date.

However, all is not lost: although the free returns will no longer exist, the company emphasizes that the purchase protection service will continue to be available, guaranteeing customers a full refund of the purchase plus the costs of conditions , if the request is considered suitable.